Privacy Policy

Last updated: 9 October 2026

SCUTTLE X ("the game") is made by ppenter (Jarupak Srisuchat), an independent developer based in Thailand ("we", "us"). This policy explains what the game collects, why, and the choices you have. Questions: support@scuttlex.com.

What we collect

Your account

• A random ID the game creates the first time you open it, so it can sign you in. It is not your phone's hardware ID or advertising ID. On iPhone it is also kept in the phone's keychain, on that phone only, so deleting and reinstalling the game finds your account again; deleting your account removes it from there too.
• Your player name. It is your public ID: other players see it.
• If you choose Sign in with Apple or Google: an account identifier from that service, used only so you can get back into your account on another device. We don't ask Apple or Google for your name or email address.

Your game

• Level, experience, credits and diamonds, weapons you own or rent, titles, daily missions and login rewards.
• Match results and statistics: wins and losses, eliminations, assists, bombs planted and defused, the hero and weapons you used, and how each round ended.
• Your friends list, your party and invites.

Diagnostics

• Device model, operating system version, screen size, language, graphics chip and game version.
• Crash reports: if the game closed unexpectedly, the next time it opens it sends the last part of the game's own log. The log shows what the game was doing; it contains nothing else from your phone.
• Error messages from the game's code.
• How each match ran: frame rate and memory use.
• How far you got in the training.

Network

• When you connect, our servers see your IP address, as with any internet service. We use it to start a match server close to you (it is passed to our game-server provider, Edgegap, for that) and to protect the service from attacks. We don't save it with your account.

Purchases

• Payments are handled by Apple. We receive Apple's signed record of what was bought (product, transaction number, date) and keep it with your account, so each purchase is delivered once. We never see your payment details.

We do not collect your precise location, contacts, photos, camera, microphone, health or browsing data.

How we use it

• To run the game: sign-in, matchmaking, online matches, friends and parties, saving your progress and purchases.
• To keep it fair and safe: match results are decided on our servers, we stop cheating, and we block offensive player names.
• To fix and improve it: finding crashes and bugs, making the game run well on more phones, and balancing maps, heroes and weapons. We mostly look at this information as totals across all players.

Legal basis (Thailand's Personal Data Protection Act and similar laws): we process data to provide the game you asked to use (contract), and for our legitimate interests in keeping it secure, working and fair.

Who else handles it

Only companies that run parts of the game for us, under contract and only for that purpose:

• Railway hosts our account server and database.
• Edgegap runs the match servers, in locations close to players.
• Apple and Google, when you use their sign-in (and Apple for purchases).

Their servers may be outside Thailand. We only use providers that protect data to recognised standards.

Other players can see your player name, level, titles, the hero and weapon you play and how you did in a match. Your friends can see when you're online.

We may disclose information when the law requires it.

How long we keep it

• Account and game data: as long as your account exists.
• Diagnostics and match statistics: up to 12 months.
• When you delete your account, its data is removed straight away (backups roll over within 30 days). Records of purchases are kept as long as accounting and tax law require.

Your choices and rights

• Delete your account: in the lobby, tap your player card to open your PROFILE, then tap DELETE ACCOUNT twice. This removes your account, progress, items, friends and diagnostics.
• Change your name: PROFILE, then CHANGE NAME.
• See, copy, correct or object to the use of your data: email support@scuttlex.com with your player name. We reply within 30 days.
• You can complain to Thailand's Personal Data Protection Committee (PDPC) or the data-protection authority where you live.

Children

The game is not meant for children under 13. We don't knowingly collect data from children under 13. If you believe a child has given us data, contact us and we will delete it.

Security

Sign-in, progress and purchases travel over encrypted connections (HTTPS), and access to our servers is restricted. Live match traffic carries only gameplay, such as positions and shots.

Changes

If we change this policy, we'll update this page and the date at the top. Important changes will also be shown in the game.

Contact: support@scuttlex.com